Frequent questions

What methods of payment do you accept?

We accept Mercado Pago, credit and debit cards, PayPal, cash paying in Rapipago or Pago Facil

How do I order a robe of another size?

If the standard measurements of robes dosn´t fit your needs, contact us on Instagram (@theravenhousearg) to coordinate since these products are specially made for your needs.

What is the return policy?

You can change or return the product up to 30 days after your purchase.
If the reason for the change is due to an error by the customer, the shipping costs are charged to your account, on the other hand, if the reason for the change is due to our error, the shipping costs are covered.
To make changes or returns contact our mail (

Do you have gift cards for sale?

At the moment we do not have gift cards available.